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Plugin error

PostPosted: 07 Aug 2009, 10:44
by morps
my OOo-plug-in only produces a "call refreshSettings()" error.

What shall I do?

Re: Plugin error

PostPosted: 07 Aug 2009, 15:11
by Sebastian Philipp
Hi,

for deeper investigation of your problem please send us your some of your newest logfiles to our support address.
You will find them in you system temp directory.
Thats typically:
C:\Windows\Temp\TeamDriveOpenOfficeIntegration
or
%TEMP%\TeamDriveOpenOfficeIntegration

Sebastian

Re: Plugin error

PostPosted: 11 Sep 2009, 11:17
by morps
Tried to reinstall without success.
Logfile sits in the userprofile (C:\Dokumente und Einstellungen\username\Lokale Einstellungen\Temp\TeamDriveOpenOfficeIntegration for a german Windows) not in \Windows\temp
the most recent log looks like this
Code: Select all
09.09.2009 10:23:31 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: redirectOutputToFile
09.09.2009 10:55:30 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
09.09.2009 11:10:09 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
09.09.2009 11:20:15 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
09.09.2009 19:09:10 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
10.09.2009 16:02:14 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
10.09.2009 16:04:35 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
10.09.2009 17:46:18 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
10.09.2009 18:11:02 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
11.09.2009 09:22:29 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
11.09.2009 09:22:43 org.openoffice.TeamDrive.DialogBase getControl
WARNUNG: failed to get control All.HelpButton
11.09.2009 09:22:45 org.openoffice.TeamDrive.BrowseDialog <init>
SCHWERWIEGEND: null
java.lang.NullPointerException
   at java.io.File.<init>(Unknown Source)
   at org.openoffice.TeamDrive.GetFromTeamDrive.TDUserPath(GetFromTeamDrive.java:179)
   at org.openoffice.TeamDrive.GetFromTeamDrive.settingsXml(GetFromTeamDrive.java:195)
   at org.openoffice.TeamDrive.BrowseDialog.<init>(BrowseDialog.java:317)
   at org.openoffice.TeamDrive.TDIntegController.BrowseDMS(TDIntegController.java:34)
   at org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl.dispatch(ProtocolHandlerAddon.java:223)
11.09.2009 09:22:47 org.openoffice.TeamDrive.VersionTreeControl deleteOldFiles
INFO: deleteOpenFiles
11.09.2009 09:22:49 org.openoffice.TeamDrive.BrowseDialog$DBMaster connect
INFO: trying to connect...
11.09.2009 09:22:49 org.openoffice.TeamDrive.BrowseDialog execute
SCHWERWIEGEND: null
java.lang.NullPointerException: call refreshSettings()
   at org.openoffice.TeamDrive.Settings.getInstance(Settings.java:43)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getInstallDir(GetFromTeamDrive.java:109)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getVersion(GetFromTeamDrive.java:124)
   at org.openoffice.TeamDrive.BrowseDialog.checkVersion(BrowseDialog.java:580)
   at org.openoffice.TeamDrive.BrowseDialog$DBMaster.connect(BrowseDialog.java:133)
   at org.openoffice.TeamDrive.BrowseDialog.execute(BrowseDialog.java:422)
   at org.openoffice.TeamDrive.TDIntegController.BrowseDMS(TDIntegController.java:37)
   at org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl.dispatch(ProtocolHandlerAddon.java:223)
11.09.2009 11:00:48 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
11.09.2009 11:00:53 org.openoffice.TeamDrive.DialogBase getControl
WARNUNG: failed to get control All.HelpButton
11.09.2009 11:00:53 org.openoffice.TeamDrive.BrowseDialog <init>
SCHWERWIEGEND: null
java.lang.NullPointerException
   at java.io.File.<init>(Unknown Source)
   at org.openoffice.TeamDrive.GetFromTeamDrive.TDUserPath(GetFromTeamDrive.java:179)
   at org.openoffice.TeamDrive.GetFromTeamDrive.settingsXml(GetFromTeamDrive.java:195)
   at org.openoffice.TeamDrive.BrowseDialog.<init>(BrowseDialog.java:317)
   at org.openoffice.TeamDrive.TDIntegController.BrowseDMS(TDIntegController.java:34)
   at org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl.dispatch(ProtocolHandlerAddon.java:223)
11.09.2009 11:00:53 org.openoffice.TeamDrive.VersionTreeControl deleteOldFiles
INFO: deleteOpenFiles
11.09.2009 11:00:54 org.openoffice.TeamDrive.BrowseDialog$DBMaster connect
INFO: trying to connect...
11.09.2009 11:00:54 org.openoffice.TeamDrive.BrowseDialog execute
SCHWERWIEGEND: null
java.lang.NullPointerException: call refreshSettings()
   at org.openoffice.TeamDrive.Settings.getInstance(Settings.java:43)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getInstallDir(GetFromTeamDrive.java:109)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getVersion(GetFromTeamDrive.java:124)
   at org.openoffice.TeamDrive.BrowseDialog.checkVersion(BrowseDialog.java:580)
   at org.openoffice.TeamDrive.BrowseDialog$DBMaster.connect(BrowseDialog.java:133)
   at org.openoffice.TeamDrive.BrowseDialog.execute(BrowseDialog.java:422)
   at org.openoffice.TeamDrive.TDIntegController.BrowseDMS(TDIntegController.java:37)
   at org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl.dispatch(ProtocolHandlerAddon.java:223)
11.09.2009 11:02:08 org.openoffice.TeamDrive.BrowseDialog$DBMaster connect
INFO: trying to connect...
11.09.2009 11:02:08 org.openoffice.TeamDrive.BrowseDialog execute
SCHWERWIEGEND: null
java.lang.NullPointerException: call refreshSettings()
   at org.openoffice.TeamDrive.Settings.getInstance(Settings.java:43)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getInstallDir(GetFromTeamDrive.java:109)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getVersion(GetFromTeamDrive.java:124)
   at org.openoffice.TeamDrive.BrowseDialog.checkVersion(BrowseDialog.java:580)
   at org.openoffice.TeamDrive.BrowseDialog$DBMaster.connect(BrowseDialog.java:133)
   at org.openoffice.TeamDrive.BrowseDialog.execute(BrowseDialog.java:422)
   at org.openoffice.TeamDrive.TDIntegController.BrowseDMS(TDIntegController.java:37)
   at org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl.dispatch(ProtocolHandlerAddon.java:223)
11.09.2009 11:07:41 org.openoffice.TeamDrive.BrowseDialog$DBMaster connect
INFO: trying to connect...
11.09.2009 11:07:41 org.openoffice.TeamDrive.BrowseDialog execute
SCHWERWIEGEND: null
java.lang.NullPointerException: call refreshSettings()
   at org.openoffice.TeamDrive.Settings.getInstance(Settings.java:43)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getInstallDir(GetFromTeamDrive.java:109)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getVersion(GetFromTeamDrive.java:124)
   at org.openoffice.TeamDrive.BrowseDialog.checkVersion(BrowseDialog.java:580)
   at org.openoffice.TeamDrive.BrowseDialog$DBMaster.connect(BrowseDialog.java:133)
   at org.openoffice.TeamDrive.BrowseDialog.execute(BrowseDialog.java:422)
   at org.openoffice.TeamDrive.TDIntegController.BrowseDMS(TDIntegController.java:37)
   at org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl.dispatch(ProtocolHandlerAddon.java:223)

Re: Plugin error

PostPosted: 14 Sep 2009, 10:46
by Sebastian Philipp
Looks like the variable "APPDATA" isn't set on your system. Which windows version do you use?

Sebastian Philipp

Re: Plugin error

PostPosted: 01 Oct 2009, 16:54
by morps
Win XP sp3
OpenOffice 3.1 with Zotero Add-on

Re: Plugin error

PostPosted: 14 Oct 2009, 13:05
by Sebastian Philipp
I think, with the next major release, your problem will be fixed.