File Path Conflicts

Errors in TeamDrive are easily identifiable and are marked with a bold exclamation point centered in the middle of a triangle (see icon glossary). The error icon can appear next to Spaces, folders, files and file versions. To see a description of the error, expand (desktop and tablet computers) or swipe the Space, folder or file from either right-to-left or left-to-right (mobile devices) and go to the “Information” screen by selecting “I”. Once on the “Information” screen, click or tap the error icon to reveal an error description at the bottom of the screen.

File Path Conflicts

Postby Kenneth » 29 Jan 2016, 15:46

File path conflicts can occur when a file’s file path exceeds the character limit of the local operating system. A quick and efficient way to locate file conflicts is to use the search function and filter for “Conflicted or Invalid Paths”. File system character limits can be found in the section “TeamDrive Recommended Practices”. The only way to remedy file path conflicts is to shorten the path by renaming either the file or some of its parent folders. It is best to rename files and folders via the TeamDrive client. This will result in the conflict being resolved much quicker.

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Kenneth
 
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