Monthly Traffic Quota

Monthly Traffic Quota

Postby petro » 27 Dec 2013, 13:33

Hello,

I have purchased a Personal license a few days ago. I am using TeamDrive 3 and I am happy with it, so far.

Today I received a message from the program, pushing me to upgrade since I was running out of space (that's ok, I am aware of it).
But I discovered with this message that I only have 200GB of monthly traffic quota (10x my actual storage size, with 30% already used).

I have searched the official website, but it does not declare such limit in any page.
Indeed I was not aware of such quota being in place when I purchased my license.

Honestly I don't think this limit should ever exist - or at least, you should declare it clearly before a purchase.

Thanks,
Maurizio

P.s. If you want to get back directly, my Teamdrive username is the same I am using on this forum.
petro
 
Posts: 6
Joined: 27 Dec 2013, 13:20

Re: Monthly Traffic Quota

Postby Kenneth » 13 Jan 2014, 16:05

The traffic limit is normal and is always 10x your storage limit. The traffic limit, however, resets every 30 days. You have currently only used 9.4 GB of your 200 GB of traffic for this month.
Kenneth
 
Posts: 1277
Joined: 29 Aug 2012, 15:11

Re: Monthly Traffic Quota

Postby petro » 13 Jan 2014, 21:19

Thank you Kenneth.

Indeed I think that this traffic limit should be stated clearly somewhere, it's not nice to discover it after the purchase.

Not really a problem, however.

Thanks!
petro
 
Posts: 6
Joined: 27 Dec 2013, 13:20

Re: Monthly Traffic Quota

Postby Kenneth » 14 Jan 2014, 16:30

The traffic limit also only exists when hosting your data on our servers. Data hosted anywhere doesn't have a traffic limit, at least not one that is regulated by us.
Kenneth
 
Posts: 1277
Joined: 29 Aug 2012, 15:11

Re: Monthly Traffic Quota

Postby Andersan » 08 Nov 2014, 07:37

If you want to get back directly, my Teamdrive username is the same I am using on this forum.
Andersan
 
Posts: 1
Joined: 08 Nov 2014, 07:21


Return to Feedback

Who is online

Users browsing this forum: No registered users and 14 guests