Can't invite TD says user has no active installation

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Can't invite TD says user has no active installation

Postby uwaibel » 21 Jun 2012, 11:47

I've invited 2 users to the TD space lat week, which worked fine.
Yesterday I tried to add another 2 users, but my TD says that the users do not have an active installation, which is not true.

I've got Win 7, the other user have Win 7 and Win Vista.

How to solve this problem ?
uwaibel
 
Posts: 2
Joined: 21 Jun 2012, 11:37

Re: Can't invite TD says user has no active installation

Postby uwaibel » 21 Jun 2012, 15:00

It has been solved by TD support:
It's not possible to use TD v2 with TD v3. All users need to have the same version.

Thanks
uwaibel
 
Posts: 2
Joined: 21 Jun 2012, 11:37


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