TeamDrive Forums

Hi all,

Since yesterday afternoon (14:26) my TD client doesn't sync anymore. I use the MacOS client 4.6.7 on MacOS Mojave. I upgraded this morning to TD client 4.6.8 but no change.

In the logs I find some messages like:

Code: Select all

20-01-31 14:26:08.139 [Info]     ASAP0 CSynchronizerTask-1 CSpace.cpp:scheduleOfflineAvailableSpaceTaskAsap(4609) scheduleOfflineAvailableSpaceTaskAsap
20-01-31 14:26:08.141 [QWarning] ASAP0 CDownloaderTask-1  Execution of PAC script at "http://wpad/wpad.dat" failed: De bewerking kan niet worden voltooid. (NSURLErrorDomain fout -1003.)
20-01-31 14:26:08.201 [Log]      ASAP0 CDownloaderTask-1 CHostServerProtocolV3.cpp:readOneSpaceReply(818) (GET,200,ATransfer::HostServerStatus (16),ATransfer::HostServerErrorCode (eHostServerErrorFileNotFound))CTransferUrl("http://td2ec2in4mv1euwest.teamdrive.net/primespace/getblob/FXQK5FZ.....1XBRGQ7/spid~71953/rid~1/boff~0/dlen~104...60/pv~2/ts~15...7168/auth~1ISY8W.....zh5TQX_-aWe.....ilDU" , 1) 228 0
20-01-31 14:26:08.202 [QWarning] ASAP0 CDownloaderTask-1  Execution of PAC script at "http://wpad/wpad.dat" failed: De bewerking kan niet worden voltooid. (NSURLErrorDomain fout -1003.)
20-01-31 14:26:08.225 [QWarning] MAIN  qrc:/qml/InterfaceElements/ActivityDelegate.qml:84:12: Unable to assign [undefined] to QString
20-01-31 14:26:08.225 [QWarning] MAIN  qrc:/qml/InterfaceElements/ActivityDelegate.qml:124:11: Unable to assign [undefined] to bool
20-01-31 14:26:08.225 [QWarning] MAIN  qrc:/qml/InterfaceElements/ActivityDelegate.qml:68:11: Unable to assign [undefined] to QString
20-01-31 14:26:08.225 [QWarning] MAIN  qrc:/qml/InterfaceElements/ActivityDelegate.qml:69:12: Unable to assign [undefined] to int
20-01-31 14:26:08.225 [QWarning] MAIN  qrc:/qml/InterfaceElements/ActivityDelegate.qml:95:12: Unable to assign [undefined] to QString


For my convenience I changed some pieces of character strings to dots (.....)

But these messages can also be found prior to the moment the TD client stopt with syncing.

In another log I found messages like:

Code: Select all

706(20-02-01 10:32:56 HTTPCONS):line: ""
706(20-02-01 10:32:56 HTTPCONS):Doing retry after error:
706(20-02-01 10:32:56 HTTPCONS):sendRequestWithBody("/api/getFileOverlay?spaceId=1&filePath=/xxxx%20xxxxxx%20xxxxx%20xxxxx.docx"): ERROR. connect()  failed: Connection refused
706(20-02-01 10:32:56 Error):TDFetcher : connect()  failed: Connection refused
706(20-02-01 10:32:56 Info):LoadRequest Failed: "/Users/jeroen/Spaces/xxxxxx/xxxxxxxxxxx.docx"
706(20-02-01 10:32:57 Info):Connection error in TDFetcher: connect()  failed: Connection refused
706(20-02-01 10:33:05 Info):setMenuItems request : /api/contextMenuItems
706(20-02-01 10:33:05 HTTPCONS):sendRequestWithBody("/api/contextMenuItems"): ERROR. connect()  failed: Connection refused
706(20-02-01 10:33:05 Error):setMenuItems() : connect()  failed: Connection refused
706(20-02-01 10:33:08 Info):Connection error in TDFetcher: connect()  failed: Connection refused
706(20-02-01 10:33:14 Info):Connection error in TDFetcher: connect()  failed: Connection refused
706(20-02-01 10:36:16 HTTPCONS):line: ""
706(20-02-01 10:36:16 HTTPCONS):Doing retry after error: connect()  failed: Connection refused
706(20-02-01 10:36:17 HTTPCONS):line: ""


I would like some support, because I don't have enough knowledge to understand what is written to the logs. Does anybody has some suggestions ?

Kind Regards,
Jeroen

There could be other issues (unfortunately the snippets you sent do not provide enough information) but it looks like you're having network problems and based on some of the errors I am able to see it may have something to do with a proxy server or another application regulating incoming and outgoing connections. Please whitelist our URLs in your network as necessary: https://forum.teamdrive.net/viewtopic.php?f=24&t=3317#p9677