TD4 Client freezes when displaying update message

Questions and information regarding the Mac OS X desktop client - Fragen und Informationen zum Mac OS X Desktop-Client

TD4 Client freezes when displaying update message

Postby kbehning » 04 May 2016, 21:02

Hi folks,
I am running TeamDrive 4 client on OS X El Capitan and have a problem since yesterday morning:
I receive an update message for version 4.1.06 (build 1443), but all buttons cannot be clicked with the mouse and the client itself is not reacting any more to any action. The only option is to kill the client using the activity monitor or a "kill" command, but this is not how it should work.
I haven't found any option to get the client responding to any actions, so what to do now ??
Did anybody have similar experiences or any idea how to solve this ??

Many tx in advance.

Cheers
Kai
kbehning
 
Posts: 1
Joined: 04 May 2016, 20:56

Re: TD4 Client freezes when displaying update message

Postby Kenneth » 06 May 2016, 14:27

Thank you for your message. We were able to reproduce this and have since then disabled the notification messages. However, please update to the latest version. Simply updating is also a way to remedy this issue. :D

However, as stated, we have since then disabled the update notification until we can find out what the issue here is.
Kenneth
 
Posts: 1277
Joined: 29 Aug 2012, 15:11


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