pcilib error when starting the client

Questions and information regarding the Linux desktop client - Fragen und Informationen zum Linux Desktop-Client

pcilib error when starting the client

Postby zegru » 28 Nov 2021, 22:20

I am using Ubuntu 21.10 and TD client 4.7.2.3014. When I run ~/TeamDrive/TeamDrive, it gives the error message "pcilib: Cannot open /sys/bus/pci/devices/0000:e0:1d.0/resource: Datei oder Verzeichnis nicht gefunden". This is true, since in the directory /sys/bus/pci/devices/, there are only these directories:
Code: Select all
0000:00:00.0  0000:00:0a.0  0000:00:14.3  0000:00:17.0  0000:00:1f.0  10000:e0:17.0
0000:00:02.0  0000:00:0e.0  0000:00:15.0  0000:00:1d.0  0000:00:1f.3  10000:e0:1d.0
0000:00:04.0  0000:00:14.0  0000:00:15.1  0000:00:1e.0  0000:00:1f.4  10000:e1:00.0
0000:00:08.0  0000:00:14.2  0000:00:16.0  0000:00:1e.2  0000:00:1f.5

How can one prevent this error?
zegru
 
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Re: pcilib error when starting the client

Postby Kenneth » 03 Dec 2021, 12:54

Even after uninstalling and doing a fresh install you receive this error? So far, we have not been able to reproduce this.
Kenneth
 
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Re: pcilib error when starting the client

Postby zegru » 08 Dec 2021, 23:00

Yes, indeed.
I use Install-TeamDrive-4.7.2.3014_TMDR.run. I make it executable and run it. The installation goes to ~/TeamDrive.
When I call the uninstall binary and install it again, the program starts, counts to 100%, and then gives this error.
zegru
 
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Re: pcilib error when starting the client

Postby Kenneth » 15 Dec 2021, 10:33

Unfortunately, we have still be unable to reproduce this issue. We were able to install multiple instances of Ubuntu 21.10 using the .iso file from the Ubuntu website and each installation of TeamDrive was successful and we encountered no errors.
Kenneth
 
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Re: pcilib error when starting the client

Postby zegru » 17 Dec 2021, 17:46

For me, it still does not work.I tried 4.7.2.3014 again, but this time in English, with the same result.
Then I tried 3.3.2.1244, which stopped right after I started it.
I don't know what to try next.
zegru
 
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Re: pcilib error when starting the client

Postby zegru » 17 Dec 2021, 18:23

I also tried it as root and a fresh user. Both with the same negative result.
zegru
 
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Re: pcilib error when starting the client

Postby zegru » 18 Dec 2021, 21:47

When I run TeamDrive.bin with strace, I get the attached output.
Attachments
teamdrive.strace.gz
Compressed strace of a start of TeamDrive.bin
(110.68 KiB) Downloaded 257 times
zegru
 
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Re: pcilib error when starting the client

Postby Kenneth » 21 Dec 2021, 12:50

Could you please try starting TeamDrive with the following parameter to enable software rendering?

--device=softwarecontext

You could also try using the web user interface instead by starting TeamDrive with the webgui parameter.

cd <directory where TeamDrive is installed>
./<name of the TD executable> webgui
Kenneth
 
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Re: pcilib error when starting the client

Postby zegru » 22 Dec 2021, 00:14

The additional parameter seems to work!
zegru
 
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Re: pcilib error when starting the client

Postby Kenneth » 22 Dec 2021, 11:08

Which one(s) did you use?
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