How-to: Resolving a Few Common TeamDrive 4.6.x-Linux Issues

Questions and information regarding the Linux desktop client - Fragen und Informationen zum Linux Desktop-Client

Re: How-to: Resolving a Few Common TeamDrive 4.6.x-Linux Iss

Postby LenzGr » 19 Mar 2019, 14:55

FWIW, I'm facing the same error ("/lib64/libxcb-dri3.so.0: error: symbol lookup error: undefined symbol: xcb_send_request_with_fds (fatal)") on Fedora 28. Setting the "LIBGL_DRI3_DISABLE=1" environment variable does not resolve the crash. See https://forum.teamdrive.net/viewtopic.php?f=12&t=3269&start=10#p9642 for additional details.
LenzGr
 
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Re: How-to: Resolving a Few Common TeamDrive 4.6.x-Linux Iss

Postby Kenneth » 20 Mar 2019, 11:58

@teamplayer
@LenzGr

I spoke with a colleague here in the office and he recommends updating the graphics card drivers to potentially remedy this issue. Please try updating the graphics card drivers and let me know if that helps.
Kenneth
 
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Re: How-to: Resolving a Few Common TeamDrive 4.6.x-Linux Iss

Postby manu37 » 08 May 2019, 11:30

The same problem occurs to me.
As a Linux noob I have no idea if I have the actual grahics driver or where I get it from.
This is my graphics card:
Code: Select all
01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD 4330/4350/4550] [1002:9552]

The env variable LIBGL_DRI3_DISABLE=1 is set.
Where can I await help from?
Best regards
manu
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Re: How-to: Resolving a Few Common TeamDrive 4.6.x-Linux Iss

Postby tpzTD » 22 Jun 2019, 12:50

Hello,
still after checking all issues in this thread, teamdrive client will not start on my system.
There is no error message like (env variable...undefined symbols..) but the client will simply not start.
Have installed 4.6.7.2230-1 from ARCH repository on Manjaro Linux Kernel 4.19.49-1-MANJARO.
ACER notebook Aspire V17 Nitro , NVIDIA
Tried all setting like
QT_AUTO_SCREEN_SCALE_FACTOR=0 QT_SCALE_FACTOR=0.9 ....
Tried NVIDIA bumblebee graphics driver and free video-linux driver --> no difference
can post the "strace teamdrive" output if required, but this is a lot of lines :)
Can anybody help ?
Thanks !!
tpzTD
 
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Re: How-to: Resolving a Few Common TeamDrive 4.6.x-Linux Iss

Postby Kenneth » 24 Jun 2019, 08:22

tpzTD wrote:can post the "strace teamdrive" output if required, but this is a lot of lines :)
In general, I would say, the more information you provide us all with, the better chance we have at finding out what the issue is or could be. I would recommend posting what you have. You should post it using the "quote" tags.
Kenneth
 
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