Page 1 of 2
*UPDATED* Resolving a Few Common TeamDrive Linux Issues
Posted:
16 May 2018, 09:32
by Kenneth
Top: English
Unten: Deutsch
*Update 12 August 2019* We were able to fix the below mentioned issue (issue #3)
"undefined symbol: xcb_send_request_with_fds" late last week. A new version containing the fix was built and the issue should be fixed in TeamDrive versions 4.6.7.2359 and above.
Since version 4.6.7.2359 is not available on our downloads page, you can download the .deb and .run files here.
Wir konnten das unten genannte Problem (Problem #3)
"undefined symbol: xcb_send_request_with_fds" Ende letzter Woche beheben. Eine neue Version mit dem Fix wurde gebaut und das Problem sollte in TeamDrive-Versionen 4.6.7.2359 und höher behoben werden.
Da die Version 4.6.7.2359 auf unserer Download-Seite nicht verfügbar ist, können Sie die .deb- und .run-Dateien hier im Forum herunterladen.
.deb:
https://s3download.teamdrive.net/4.6.2359/TMDR/linux-x86_64/teamdrive-4.6.7_amd64.deb.run:
https://s3download.teamdrive.net/4.6.2359/TMDR/linux-x86_64/Install-TeamDrive-4.6.7.2359_TMDR.run
English
Posted:
16 May 2018, 09:33
by Kenneth
Version 4.6.x on Linux has three small hiccups:
1. The start menu shortcut located under the path /usr/bin/teamdrive no longer starts TeamDrive, because the shortcut points to a path, which no longer exists. Please change the path the shortcut points to from:
/opt/teamdrive/teamdrive
to
/opt/teamdrive/TeamDrive.bin
2. The Qt version we are currently using in TeamDrive supports High-DPI monitors. This can, however, lead to the program incorrectly identifying supported resolutions. More info regarding Qt and High-DPI can be found here: https://wiki.archlinux.org/index.php/HiDPI#Qt_5
Starting the program with
QT_SCALE_FACTOR=0.9 teamdrive
will allow you to scale down the resolution a bit. You should play around with the scale factor value (e.g. 0.9) and determine which scale factor works best for you.
3. On Ubuntu 18 there is a problem with a library, which results in the following error message:
symbol lookup error: /usr/lib/x86_64-linux-gnu/libxcb-dri3.so.0: undefined symbol: xcb_send_request_with_fds
Other applications encounter the same issue as well: https://github.com/ValveSoftware/steam-for-linux/issues/4816#issuecomment-273339781
Setting the environment variable
LIBGL_DRI3_DISABLE=1
should remedy this issue.
Deutsch
Posted:
16 May 2018, 09:34
by Kenneth
In der Version 4.6.x gibt es drei kleine Problemchen unter Linux:
1. Mit dem Start-Shortcut, der in /usr/bin/teamdrive liegt, startet TeamDrive nicht, da in der Datei ein falscher Verweis ist. Diesen einmal ändern von:
/opt/teamdrive/teamdrive
auf
/opt/teamdrive/TeamDrive.bin
2. Die neue Qt-version, die wir benutzen, unterstützt High-DPI-Monitore. Es kann ggf. zu Problemen mit der Erkennung der unterstützten Auflösung kommen. Hier gibt es Infos zu Qt und High-DPI:
https://wiki.archlinux.org/index.php/HiDPI#Qt_5
Wenn man die Anwendung mit:
QT_SCALE_FACTOR=0.9 teamdrive
startet, kann man die Skalierung etwas verkleinern. Welcher Faktor für Sie passend ist, müssen Sie etwas probieren. Hier also die 0.9 mit eigenen Werten anpassen.
3. Bei Ubuntu mit der Version 18 gibt es ein Problem mit einer Library und dieser Fehlermeldung:
symbol lookup error: /usr/lib/x86_64-linux-gnu/libxcb-dri3.so.0: undefined symbol: xcb_send_request_with_fds
Andere Anwendungen haben das gleiche Problem:
https://github.com/ValveSoftware/steam-for-linux/issues/4816#issuecomment-273339781
Man muss einmal die Environment Variable:
LIBGL_DRI3_DISABLE=1
setzen.
Re: How-to: Resolving a Few Common TeamDrive 4.6.x-Linux Iss
Posted:
31 Oct 2018, 16:19
by hoyesdomingo
Hi,
I did not really understand what to do to fix the starting problem (point 3). I had the same issue as described:
symbol lookup error: /usr/lib/x86_64-linux-gnu/libxcb-dri3.so.0: undefined symbol: xcb_send_request_with_fds
But: I did not know where to add the Environmental Variable. What I did then was to edit the console-command user "pesr0412" posted in this post:
https://github.com/ValveSoftware/steam-for-linux/issues/4816#issuecomment-413899646
So I edited it to
- Code: Select all
LD_PRELOAD='/usr/$LIB/libstdc++.so.6 /usr/$LIB/libgcc_s.so.1 /usr/$LIB/libxcb.so.1 /usr/$LIB/libgpg-error.so' /usr/bin/teamdrive
and added it into the
Command field:
Now, for me, it works to just start TeamDrive from the start menu. Is this what you meant one had to set the Environmental Variable?
Cheers
Domingo
"undefined symbol" issue still unsolved in 4.6.6
Posted:
30 Jan 2019, 12:03
by teamplayer
As reported earlier by other users, trying to start the teamdrive client ends up with the error message:
TeamDrive.bin: symbol lookup error: /usr/lib64/libxcb-dri3.so.0: undefined symbol: xcb_send_request_with_fds
OS: SuSE LEAP 15.0
I tried to set environment variables as recommended in earlier posts in this forum, but to no avail.
Any suggestions?
4.6.7: symbol lookup error: /usr/lib64/libxcb-dri3
Posted:
05 Mar 2019, 16:10
by teamplayer
Reported by others since long time ago its still there in 4.6.7:
./TeamDrive.bin: symbol lookup error: /usr/lib64/libxcb-dri3.so.0: undefined symbol: xcb_send_request_with_fds
so the binary doesn't start
OS: SuSE LEAP 15
Re: 4.6.7: symbol lookup error: /usr/lib64/libxcb-dri3
Posted:
12 Mar 2019, 12:10
by Kenneth
https://forum.teamdrive.net/viewtopic.php?f=12&t=3247
I think this post may be helpful
Re: 4.6.7: symbol lookup error: /usr/lib64/libxcb-dri3
Posted:
12 Mar 2019, 16:26
by teamplayer
Hi Kenneth,
thanks for your hint but I already knew those previous posts.
None of the referrals work, neither setting the environmet variable nore preloading the modules.
Teamplayer
symbol lookup error: /usr/lib64/libxcb-dri3.so.0
Posted:
18 Mar 2019, 14:43
by teamplayer
Reported by others since long time ago, it is still there in 4.6.7:
./TeamDrive.bin: symbol lookup error: /usr/lib64/libxcb-dri3.so.0: undefined symbol: xcb_send_request_with_fds
so the binary doesn't start. Setting environment variables, preloading modules etc. doesn't help.
OS: SuSE LEAP 15
@Kenneth: Please don't remove this post again before the bug is really fixed
Re: symbol lookup error: /usr/lib64/libxcb-dri3.so.0
Posted:
19 Mar 2019, 11:46
by Kenneth
@Teamplayer: The post was not removed but, instead, merged with the existing thread addressing the "symbol lookup error: /usr/lib64/libxcb-dri3.so.0" error message.
Please refrain from creating duplicates threads. I ask that you use the search function to find topics of interest and add posts to the relevant threads, if they already exist. Having multiple threads addressing the same topic leads to difficulties for support seekers when searching for a solution. Therefore, this topic will also be merged with the existing thread addressing the "symbol lookup error: /usr/lib64/libxcb-dri3.so.0" error. I ask that you please make your posts regarding this issue there.
I will also send you this message as a PM, in case you are unable to find the thread once I have merged it.
Here is a link to the existing thread: https://forum.teamdrive.net/viewtopic.php?f=12&t=3247