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pcilib error when starting the client

PostPosted: 28 Nov 2021, 22:20
by zegru
I am using Ubuntu 21.10 and TD client 4.7.2.3014. When I run ~/TeamDrive/TeamDrive, it gives the error message "pcilib: Cannot open /sys/bus/pci/devices/0000:e0:1d.0/resource: Datei oder Verzeichnis nicht gefunden". This is true, since in the directory /sys/bus/pci/devices/, there are only these directories:
Code: Select all
0000:00:00.0  0000:00:0a.0  0000:00:14.3  0000:00:17.0  0000:00:1f.0  10000:e0:17.0
0000:00:02.0  0000:00:0e.0  0000:00:15.0  0000:00:1d.0  0000:00:1f.3  10000:e0:1d.0
0000:00:04.0  0000:00:14.0  0000:00:15.1  0000:00:1e.0  0000:00:1f.4  10000:e1:00.0
0000:00:08.0  0000:00:14.2  0000:00:16.0  0000:00:1e.2  0000:00:1f.5

How can one prevent this error?

Re: pcilib error when starting the client

PostPosted: 03 Dec 2021, 12:54
by Kenneth
Even after uninstalling and doing a fresh install you receive this error? So far, we have not been able to reproduce this.

Re: pcilib error when starting the client

PostPosted: 08 Dec 2021, 23:00
by zegru
Yes, indeed.
I use Install-TeamDrive-4.7.2.3014_TMDR.run. I make it executable and run it. The installation goes to ~/TeamDrive.
When I call the uninstall binary and install it again, the program starts, counts to 100%, and then gives this error.

Re: pcilib error when starting the client

PostPosted: 15 Dec 2021, 10:33
by Kenneth
Unfortunately, we have still be unable to reproduce this issue. We were able to install multiple instances of Ubuntu 21.10 using the .iso file from the Ubuntu website and each installation of TeamDrive was successful and we encountered no errors.

Re: pcilib error when starting the client

PostPosted: 17 Dec 2021, 17:46
by zegru
For me, it still does not work.I tried 4.7.2.3014 again, but this time in English, with the same result.
Then I tried 3.3.2.1244, which stopped right after I started it.
I don't know what to try next.

Re: pcilib error when starting the client

PostPosted: 17 Dec 2021, 18:23
by zegru
I also tried it as root and a fresh user. Both with the same negative result.

Re: pcilib error when starting the client

PostPosted: 18 Dec 2021, 21:47
by zegru
When I run TeamDrive.bin with strace, I get the attached output.

Re: pcilib error when starting the client

PostPosted: 21 Dec 2021, 12:50
by Kenneth
Could you please try starting TeamDrive with the following parameter to enable software rendering?

--device=softwarecontext

You could also try using the web user interface instead by starting TeamDrive with the webgui parameter.

cd <directory where TeamDrive is installed>
./<name of the TD executable> webgui

Re: pcilib error when starting the client

PostPosted: 22 Dec 2021, 00:14
by zegru
The additional parameter seems to work!

Re: pcilib error when starting the client

PostPosted: 22 Dec 2021, 11:08
by Kenneth
Which one(s) did you use?