Plugin error

Plugin error

Postby morps » 07 Aug 2009, 10:44

my OOo-plug-in only produces a "call refreshSettings()" error.

What shall I do?
morps
 
Posts: 4
Joined: 07 Aug 2009, 10:14

Re: Plugin error

Postby Sebastian Philipp » 07 Aug 2009, 15:11

Hi,

for deeper investigation of your problem please send us your some of your newest logfiles to our support address.
You will find them in you system temp directory.
Thats typically:
C:\Windows\Temp\TeamDriveOpenOfficeIntegration
or
%TEMP%\TeamDriveOpenOfficeIntegration

Sebastian
Sebastian Philipp
TeamDrive Team Member
 
Posts: 139
Joined: 23 Apr 2009, 11:08

Re: Plugin error

Postby morps » 11 Sep 2009, 11:17

Tried to reinstall without success.
Logfile sits in the userprofile (C:\Dokumente und Einstellungen\username\Lokale Einstellungen\Temp\TeamDriveOpenOfficeIntegration for a german Windows) not in \Windows\temp
the most recent log looks like this
Code: Select all
09.09.2009 10:23:31 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: redirectOutputToFile
09.09.2009 10:55:30 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
09.09.2009 11:10:09 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
09.09.2009 11:20:15 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
09.09.2009 19:09:10 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
10.09.2009 16:02:14 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
10.09.2009 16:04:35 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
10.09.2009 17:46:18 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
10.09.2009 18:11:02 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
11.09.2009 09:22:29 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
11.09.2009 09:22:43 org.openoffice.TeamDrive.DialogBase getControl
WARNUNG: failed to get control All.HelpButton
11.09.2009 09:22:45 org.openoffice.TeamDrive.BrowseDialog <init>
SCHWERWIEGEND: null
java.lang.NullPointerException
   at java.io.File.<init>(Unknown Source)
   at org.openoffice.TeamDrive.GetFromTeamDrive.TDUserPath(GetFromTeamDrive.java:179)
   at org.openoffice.TeamDrive.GetFromTeamDrive.settingsXml(GetFromTeamDrive.java:195)
   at org.openoffice.TeamDrive.BrowseDialog.<init>(BrowseDialog.java:317)
   at org.openoffice.TeamDrive.TDIntegController.BrowseDMS(TDIntegController.java:34)
   at org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl.dispatch(ProtocolHandlerAddon.java:223)
11.09.2009 09:22:47 org.openoffice.TeamDrive.VersionTreeControl deleteOldFiles
INFO: deleteOpenFiles
11.09.2009 09:22:49 org.openoffice.TeamDrive.BrowseDialog$DBMaster connect
INFO: trying to connect...
11.09.2009 09:22:49 org.openoffice.TeamDrive.BrowseDialog execute
SCHWERWIEGEND: null
java.lang.NullPointerException: call refreshSettings()
   at org.openoffice.TeamDrive.Settings.getInstance(Settings.java:43)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getInstallDir(GetFromTeamDrive.java:109)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getVersion(GetFromTeamDrive.java:124)
   at org.openoffice.TeamDrive.BrowseDialog.checkVersion(BrowseDialog.java:580)
   at org.openoffice.TeamDrive.BrowseDialog$DBMaster.connect(BrowseDialog.java:133)
   at org.openoffice.TeamDrive.BrowseDialog.execute(BrowseDialog.java:422)
   at org.openoffice.TeamDrive.TDIntegController.BrowseDMS(TDIntegController.java:37)
   at org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl.dispatch(ProtocolHandlerAddon.java:223)
11.09.2009 11:00:48 org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl redirectOutputToFile
INFO: isAlreadyRedirected
11.09.2009 11:00:53 org.openoffice.TeamDrive.DialogBase getControl
WARNUNG: failed to get control All.HelpButton
11.09.2009 11:00:53 org.openoffice.TeamDrive.BrowseDialog <init>
SCHWERWIEGEND: null
java.lang.NullPointerException
   at java.io.File.<init>(Unknown Source)
   at org.openoffice.TeamDrive.GetFromTeamDrive.TDUserPath(GetFromTeamDrive.java:179)
   at org.openoffice.TeamDrive.GetFromTeamDrive.settingsXml(GetFromTeamDrive.java:195)
   at org.openoffice.TeamDrive.BrowseDialog.<init>(BrowseDialog.java:317)
   at org.openoffice.TeamDrive.TDIntegController.BrowseDMS(TDIntegController.java:34)
   at org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl.dispatch(ProtocolHandlerAddon.java:223)
11.09.2009 11:00:53 org.openoffice.TeamDrive.VersionTreeControl deleteOldFiles
INFO: deleteOpenFiles
11.09.2009 11:00:54 org.openoffice.TeamDrive.BrowseDialog$DBMaster connect
INFO: trying to connect...
11.09.2009 11:00:54 org.openoffice.TeamDrive.BrowseDialog execute
SCHWERWIEGEND: null
java.lang.NullPointerException: call refreshSettings()
   at org.openoffice.TeamDrive.Settings.getInstance(Settings.java:43)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getInstallDir(GetFromTeamDrive.java:109)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getVersion(GetFromTeamDrive.java:124)
   at org.openoffice.TeamDrive.BrowseDialog.checkVersion(BrowseDialog.java:580)
   at org.openoffice.TeamDrive.BrowseDialog$DBMaster.connect(BrowseDialog.java:133)
   at org.openoffice.TeamDrive.BrowseDialog.execute(BrowseDialog.java:422)
   at org.openoffice.TeamDrive.TDIntegController.BrowseDMS(TDIntegController.java:37)
   at org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl.dispatch(ProtocolHandlerAddon.java:223)
11.09.2009 11:02:08 org.openoffice.TeamDrive.BrowseDialog$DBMaster connect
INFO: trying to connect...
11.09.2009 11:02:08 org.openoffice.TeamDrive.BrowseDialog execute
SCHWERWIEGEND: null
java.lang.NullPointerException: call refreshSettings()
   at org.openoffice.TeamDrive.Settings.getInstance(Settings.java:43)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getInstallDir(GetFromTeamDrive.java:109)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getVersion(GetFromTeamDrive.java:124)
   at org.openoffice.TeamDrive.BrowseDialog.checkVersion(BrowseDialog.java:580)
   at org.openoffice.TeamDrive.BrowseDialog$DBMaster.connect(BrowseDialog.java:133)
   at org.openoffice.TeamDrive.BrowseDialog.execute(BrowseDialog.java:422)
   at org.openoffice.TeamDrive.TDIntegController.BrowseDMS(TDIntegController.java:37)
   at org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl.dispatch(ProtocolHandlerAddon.java:223)
11.09.2009 11:07:41 org.openoffice.TeamDrive.BrowseDialog$DBMaster connect
INFO: trying to connect...
11.09.2009 11:07:41 org.openoffice.TeamDrive.BrowseDialog execute
SCHWERWIEGEND: null
java.lang.NullPointerException: call refreshSettings()
   at org.openoffice.TeamDrive.Settings.getInstance(Settings.java:43)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getInstallDir(GetFromTeamDrive.java:109)
   at org.openoffice.TeamDrive.GetFromTeamDrive.getVersion(GetFromTeamDrive.java:124)
   at org.openoffice.TeamDrive.BrowseDialog.checkVersion(BrowseDialog.java:580)
   at org.openoffice.TeamDrive.BrowseDialog$DBMaster.connect(BrowseDialog.java:133)
   at org.openoffice.TeamDrive.BrowseDialog.execute(BrowseDialog.java:422)
   at org.openoffice.TeamDrive.TDIntegController.BrowseDMS(TDIntegController.java:37)
   at org.openoffice.TeamDrive.ProtocolHandlerAddon$ProtocolHandlerAddonImpl.dispatch(ProtocolHandlerAddon.java:223)
morps
 
Posts: 4
Joined: 07 Aug 2009, 10:14

Re: Plugin error

Postby Sebastian Philipp » 14 Sep 2009, 10:46

Looks like the variable "APPDATA" isn't set on your system. Which windows version do you use?

Sebastian Philipp
Sebastian Philipp
TeamDrive Team Member
 
Posts: 139
Joined: 23 Apr 2009, 11:08

Re: Plugin error

Postby morps » 01 Oct 2009, 16:54

Win XP sp3
OpenOffice 3.1 with Zotero Add-on
morps
 
Posts: 4
Joined: 07 Aug 2009, 10:14

Re: Plugin error

Postby Sebastian Philipp » 14 Oct 2009, 13:05

I think, with the next major release, your problem will be fixed.
Sebastian Philipp
TeamDrive Team Member
 
Posts: 139
Joined: 23 Apr 2009, 11:08


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