TD3 fails with C++ Runtime error

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TD3 fails with C++ Runtime error

Postby c273 » 19 Nov 2012, 17:25

Running 3.0.7 Build 226 under Windows 7 Ultimate 64-bit.

Not doing anything specific. Recently added "*\*.plk" to TD filters.

Looked at screen after being away from laptop a while and noticed C+ Runtime Error. On clicking OK, Windows tried to find a solution (which it was never going to do as an application error) and so I cancelled it and restarted TD.

Error title "Microsoft Visual C++ Runtime Library".
Program: C:\Program Files (x86)\TeamDrive 3\TeamDrive3.exe

R6025
- pure virtual function call.


Event log:

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: TeamDrive3.exe
P2: 3.0.7.226
P3: 509ab18d
P4: QtCore4.dll
P5: 4.8.2.0
P6: 4fd1f88a
P7: 40000015
P8: 000f032d
P9:
P10:

Attached files:
C:\Users\David\AppData\Local\Temp\WERED41.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\David\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_TeamDrive3.exe_45315d9fb7feca541cd5f3fcf919b8d274211_0f2e1ab7

Analysis symbol:
Rechecking for solution: 0
Report Id: c0dda522-325a-11e2-b29d-8067dd8abcc4


Uploaded picture
Won't let me upload the WER file.Text added inline:

Version=1
EventType=APPCRASH
EventTime=129978112156532847
ReportType=2
Consent=1
UploadTime=129978112162928859
ReportIdentifier=c0dda523-325a-11e2-b29d-8067dd8abcc4
IntegratorReportIdentifier=c0dda522-325a-11e2-b29d-8067dd8abcc4
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=TeamDrive3.exe
Sig[1].Name=Application Version
Sig[1].Value=3.0.7.226
Sig[2].Name=Application Timestamp
Sig[2].Value=509ab18d
Sig[3].Name=Fault Module Name
Sig[3].Value=QtCore4.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=4.8.2.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4fd1f88a
Sig[6].Name=Exception Code
Sig[6].Value=40000015
Sig[7].Name=Exception Offset
Sig[7].Value=000f032d
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=be02
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=be025202ccf6b944b76464d4cf765fb8
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=e49f
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=e49f5047725ecc813cc3e265ce526bd5
UI[2]=C:\Program Files (x86)\TeamDrive 3\TeamDrive3.exe
UI[3]=TeamDrive Application has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\TeamDrive 3\TeamDrive3.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Program Files (x86)\TeamDrive 3\LIBEAY32.dll
LoadedModule[5]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[7]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[8]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[9]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\NSI.dll
LoadedModule[12]=C:\Windows\syswow64\GDI32.dll
LoadedModule[13]=C:\Windows\syswow64\USER32.dll
LoadedModule[14]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[15]=C:\Windows\syswow64\LPK.dll
LoadedModule[16]=C:\Windows\syswow64\USP10.dll
LoadedModule[17]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
LoadedModule[18]=C:\Program Files (x86)\TeamDrive 3\QtCore4.dll
LoadedModule[19]=C:\Windows\syswow64\ole32.dll
LoadedModule[20]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll
LoadedModule[21]=C:\Program Files (x86)\TeamDrive 3\QtGui4.dll
LoadedModule[22]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[23]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[24]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.dll
LoadedModule[25]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[26]=C:\Windows\syswow64\IMM32.dll
LoadedModule[27]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[28]=C:\Windows\system32\WINMM.dll
LoadedModule[29]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[30]=C:\Program Files (x86)\TeamDrive 3\QtNetwork4.dll
LoadedModule[31]=C:\Program Files (x86)\TeamDrive 3\QtSql4.dll
LoadedModule[32]=C:\Program Files (x86)\TeamDrive 3\QtWebKit4.dll
LoadedModule[33]=C:\Windows\system32\VERSION.dll
LoadedModule[34]=C:\Program Files (x86)\TeamDrive 3\QtXml4.dll
LoadedModule[35]=C:\Program Files (x86)\TeamDrive 3\QtXmlPatterns4.dll
LoadedModule[36]=C:\Program Files (x86)\TeamDrive 3\QtScript4.dll
LoadedModule[37]=C:\Windows\system32\dbghelp.dll
LoadedModule[38]=C:\Windows\SysWOW64\guard32.dll
LoadedModule[39]=C:\Windows\system32\fltlib.dll
LoadedModule[40]=C:\Windows\system32\uxtheme.dll
LoadedModule[41]=C:\Windows\system32\dwmapi.dll
LoadedModule[42]=C:\Program Files (x86)\TeamDrive 3\ssleay32.dll
LoadedModule[43]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[44]=C:\Windows\system32\rsaenh.dll
LoadedModule[45]=C:\Windows\syswow64\Crypt32.DLL
LoadedModule[46]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[47]=C:\Windows\system32\profapi.dll
LoadedModule[48]=C:\Program Files (x86)\TeamDrive 3\plugins\imageformats\qgif4.dll
LoadedModule[49]=C:\Program Files (x86)\TeamDrive 3\plugins\imageformats\qico4.dll
LoadedModule[50]=C:\Program Files (x86)\TeamDrive 3\plugins\imageformats\qjpeg4.dll
LoadedModule[51]=C:\Program Files (x86)\TeamDrive 3\plugins\imageformats\qmng4.dll
LoadedModule[52]=C:\Program Files (x86)\TeamDrive 3\plugins\imageformats\qsvg4.dll
LoadedModule[53]=C:\Program Files (x86)\TeamDrive 3\QtSvg4.dll
LoadedModule[54]=C:\Program Files (x86)\TeamDrive 3\plugins\imageformats\qtiff4.dll
LoadedModule[55]=C:\Windows\system32\winhttp.dll
LoadedModule[56]=C:\Windows\system32\webio.dll
LoadedModule[57]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[58]=C:\Windows\system32\WINNSI.DLL
LoadedModule[59]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[60]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[61]=C:\Program Files (x86)\TeamDrive 3\plugins\bearer\qgenericbearer4.dll
LoadedModule[62]=C:\Program Files (x86)\TeamDrive 3\plugins\bearer\qnativewifibearer4.dll
LoadedModule[63]=C:\Windows\system32\wlanapi.dll
LoadedModule[64]=C:\Windows\system32\wlanutil.dll
LoadedModule[65]=C:\Program Files (x86)\TeamDrive 3\plugins\sqldrivers\qsqlite4.dll
LoadedModule[66]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[67]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[68]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[69]=C:\Windows\system32\LINKINFO.dll
LoadedModule[70]=C:\Windows\system32\PROPSYS.dll
LoadedModule[71]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[72]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[73]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[74]=C:\Windows\system32\ntmarta.dll
LoadedModule[75]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[76]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[77]=C:\Program Files (x86)\DisplayFusion\Hooks\AppHookx86_9235F8A2-E655-477B-A6F7-9E5DA892BD41.dll
LoadedModule[78]=C:\Windows\system32\mswsock.dll
LoadedModule[79]=C:\Windows\system32\DNSAPI.dll
LoadedModule[80]=C:\Windows\system32\rasadhlp.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=TeamDrive Application
AppPath=C:\Program Files (x86)\TeamDrive 3\TeamDrive3.exe
Attachments
TeamDirve error.png
Visual C++ Runtime Error
TeamDirve error.png (23.06 KiB) Viewed 11425 times
c273
 
Posts: 47
Joined: 23 Apr 2012, 14:12

Re: TD3 fails with C++ Runtime error

Postby Kenneth » 20 Nov 2012, 14:28

Did this ever occur before adding the new filter?
Kenneth
 
Posts: 1277
Joined: 29 Aug 2012, 15:11

Re: TD3 fails with C++ Runtime error

Postby c273 » 20 Nov 2012, 14:42

No it didn't - but I had also upgraded from 3.0.6 Build 194 to 3.0.7 Build 226 just before updating the filter. So I can't say which of these events caused the issue or even if both were needed.

Also, I did the upgrade of TD and filter update on my wife's laptop and it didn't receive any error.
c273
 
Posts: 47
Joined: 23 Apr 2012, 14:12

Re: TD3 fails with C++ Runtime error

Postby Kenneth » 20 Nov 2012, 14:50

Error title "Microsoft Visual C++ Runtime Library".
Program: C:\Program Files (x86)\TeamDrive 3\TeamDrive3.exe

R6025
- pure virtual function call.

Our development team is currently working on tracing this error to find out exactly where it occurs.

After restarting TD are you able to continue working as usual or does this error happen often and disrupt your using TD?
Kenneth
 
Posts: 1277
Joined: 29 Aug 2012, 15:11

Re: TD3 fails with C++ Runtime error

Postby c273 » 20 Nov 2012, 14:56

At the moment, it has happened only the once but this was only yesterday as reported. I can't say if it will re-occur.

However, TD restarted without issue.
c273
 
Posts: 47
Joined: 23 Apr 2012, 14:12

Re: TD3 fails with C++ Runtime error

Postby c273 » 20 Nov 2012, 22:46

Here is my filter file contents - 2 lines only. Unable to upload (couldn't even make a txt or log file to upload!).

*/Q3.DIR
*/*.plk
c273
 
Posts: 47
Joined: 23 Apr 2012, 14:12


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