It seems like files are not downloaded autoatically from the server to the client.
In our company a lot of users cannot find the latest files or new files in their filemanager, but can see them in the TeamDrive client, with a black dot on the file icon. At first I assumed it was a cache limitation, but this was enlarged (in version 3.1.2 I think) and I have set it on all users to unlimited. But still new files are not downloaded automatically (and it seems that even if someone updates a file to a new version, the old version on other clients are deleted, but not replaced with the newer version). So the user does not see the file in the filemanager and needs to go to the TeamDrive client and rightclick on the directory with the missing files (the files with the black dots) and select the option 'Restore Missing Files'.
This way of working is quite confusing for our users, because they expect to have the latest files accessible within their filemanager (and not the TeamDrive client). I cannot find a setting in TeamDrive to automatically update all files in all spaces.
1. Is it possible to automatically download the latest versions of the files to all clients?
2. If so, what setting do I have to change?
Thanks in advance,
Chris