Email notification

Email notification

Postby MarcinK » 11 Dec 2015, 16:59

Why your email server (ec2-54-217-248-58.eu-west-1.compute.amazonaws.com, helo masterconsole.teamdrive.net) is trying to send email notification via our email server? For example:
when A person adds B to Space your TD server sends email notification (in the name of A) trying to send it via email server of A person without authentication. Email server of A person reject to send that email, that is correct. But your email server sends NDN to A that cant send message without authentication. Sample below:
Code: Select all
From: Mail Delivery System <Mailer-Daemon@smarthost.mcs.de>>
To: person.a@company.eu>
Subject: Mail delivery failed: returning message to sender>
Date: Fri, 11 Dec 2015 14:50:18 +0100>
>
This message was created automatically by mail delivery software.>
>
A message that you sent could not be delivered to one or more of its>
recipients. This is a permanent error. The following address(es) failed:>
>
  person.b@company.eu>
    SMTP error from remote mail server after MAIL FROM:<person.a@company.eu> SIZE=13735:>
    host mail.company.eu [31.186.83.105]: 550 Authenticate to send mail as person.a@company.eu>
>
------ This is a copy of the message, including all the headers. ------>
>
Return-path: <person.a@company.eu>>
Received: from ec2-54-217-248-58.eu-west-1.compute.amazonaws.com ([54.217.248.58] helo=masterconsole.teamdrive.net)>
      by smarthost.mcs.de with smtp (Exim 4.80.1)>
      (envelope-from <person.a@company.eu>)>
      id 1a7O5S-0002ib-49>
      for person.b@company.eu; Fri, 11 Dec 2015 14:50:18 +0100>
From: person.a@company.eu>
To: person.b@company.eu>
Sender: info@teamdrive.com>
Reply-To: >
Cc: >
Bcc: >
Subject: TeamDrive 3 invitation for member person.b>
Date: Fri, 11 Dec 2015 14:50:17 +0100>
Message-ID: <0100000099d46a56@company.eu>>
MIME-Version: 1.0>
Content-Type: multipart/alternative; charset=UTF-8; boundary='www_teamdrive_net_e_mail_boundary_625141'>
>
--'www_teamdrive_net_e_mail_boundary_625141'>
Content-Type: text/plain; charset=UTF-8; delsp=yes; format=flowed>
Content-Transfer-Encoding: 8bit>
>
>
TeamDrive Invitation>
>
>
Dear TeamDrive member,>
>
You got an invitation.>
>
Message from the sender:>
>
From User: person.a>
Space: Some Space>
>
Message: Please join my Space.>
>
The sender of this e-mail personally invites you to join his Space in >
your TeamDrive software. This notice is for your information only. >
If TeamDrive is already installed on your computer just respond to >
the invitation there.
MarcinK
 
Posts: 14
Joined: 19 Nov 2015, 12:27

Re: Email notification

Postby jivco » 12 Dec 2015, 13:57

Teamdrive's script for sending invitations has been changed a week ago or so. It is using SMTP mail header "MAIL FROM: user@example.com" instead of "MAIL FROM: info@teamdrive.com". Maybe this is a typo error and should be fixed soon by them.
jivco
 
Posts: 1
Joined: 10 Dec 2015, 11:30

Re: Email notification

Postby Kenneth » 14 Dec 2015, 14:16

Please send the original email to "info@teamdrive.com". Since the email addresses were replaced with "person.a" and "person.b" (for forum posting purposes) it is difficult to know which provider settings we need to look into.

We cannot send a notification to the sender of the email because the e-mails will be sent asynchronously. It is not possible to provide the user with direct feedback and let them know if an invitation to the space could not be delivered.
Kenneth
 
Posts: 902
Joined: 29 Aug 2012, 15:11

Re: Email notification

Postby MarcinK » 15 Dec 2015, 11:02

Mail sended
MarcinK
 
Posts: 14
Joined: 19 Nov 2015, 12:27

Re: Email notification

Postby Kenneth » 15 Dec 2015, 13:43

Thank you. We will look into it.
Kenneth
 
Posts: 902
Joined: 29 Aug 2012, 15:11

Re: Email notification

Postby ChrisKo » 08 Aug 2017, 09:03

For some reason all my email notifications go to the spam box. Any idea how to stop this?
ChrisKo
 
Posts: 1
Joined: 01 Aug 2017, 15:40


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